At Lexzer.com, we understand the importance of a seamless and reliable shipping process to ensure your satisfaction. Please review our shipping policy below:
1. Processing Time:
- All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving payment verification.
- Custom-built PCs may require additional processing time due to assembly and testing.
2. Shipping Rates and Methods:
- Shipping costs are calculated at checkout based on the weight, dimensions, and destination of the items.
- We offer a variety of shipping methods, including standard and expedited options. The available options will be presented during the checkout process.
3. Shipping Destinations:
- We currently ship to addresses within india. For international orders, please contact our customer support team for assistance.
4. Estimated Delivery Time:
- Estimated delivery times are provided during the checkout process and are based on the selected shipping method and destination.
- Please note that delivery times may be subject to unforeseen delays due to factors beyond our control, such as customs procedures or extreme weather conditions.
5. Order Tracking:
- Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to track the status and location of your package.
6. Shipping Partners:
- We collaborate with reputable shipping carriers to ensure the safe and timely delivery of your items.
7. Delivery Delays:
- While we strive for timely deliveries, unforeseen circumstances, such as holidays, high shipping volumes, or natural disasters, may lead to delays. We appreciate your understanding in such instances.
8. Signature Requirements:
- For security reasons, orders exceeding a certain value may require a signature upon delivery. Please ensure someone is available to sign for the package.
9. Shipping Issues:
- If you encounter any issues with your shipment, such as lost or damaged items, please note that lexzer.com is not responsible for any damage or delay in delivery. Please contact our customer support team promptly, and we will assist you in resolving the matter.
10. Address Changes:
- Any changes to the shipping address must be communicated to our customer support team before the order is shipped.
11. Contact Information:
- If you have any questions or concerns regarding our shipping and delivery policy, feel free to contact our customer support team at support@lexzer.com or whatsapp at +91 9739375353.
Thank you for choosing lexzer.com. We appreciate your trust and are committed to delivering your orders with care and efficiency.